Full Shop Management. One Screen.
Work orders, invoices, parts inventory, time cards, and your team — all in one place. Powered by Dcitelly.
RO #4821 · 2019 F-150
Carlos M.
RO #4822 · 2021 Civic
Diego R.
RO #4823 · 2018 Camry
Marco T.
RO #4824 · 2020 Silverado
Unassigned
The Complete Shop Ecosystem
Operaciones is the final layer in the stack. Every lead captured in Mostrador — whether answered by AI or your team — connects directly to the job floor.
1. Counter
Every call, text, and form lead lands in your workspace. Advisors review, prioritize, and act — nothing slips through.
2. Double Shift
When added, the AI answers every call 24/7 and feeds structured lead data directly into your advisor workspace.
3. Operations
powered by Dcitelly
The job is tracked, estimated, repaired, and invoiced — all connected to your lead data from day one.
Core Operational Features
Everything you need to run the back of the house, streamlined to keep your technicians turning wrenches and your advisors closing.
Digital Vehicle Inspections (DVI)
Build trust with photo and video rich inspections that customers can approve from their phone.
Estimating & Invoicing
Create accurate estimates quickly with integrated parts and labor guides, then convert to invoice in one click.
Technician Time Tracking
Track actual versus flagged hours, monitor efficiency, and manage payroll reporting effortlessly.
Parts Inventory & Ordering
Connect directly with major suppliers, manage on-hand inventory, and automatically markup parts.
Customer & Vehicle History
A complete, searchable database of every vehicle serviced and every customer interaction.
Job Board & Workflow
Visual drag-and-drop workflow columns to know exactly where every vehicle is in the repair process.
A Note on Migration & Onboarding
We believe in transparency. Replacing your shop's core management system is a significant operational shift, not just a software update.
White-glove migration: Our team assists in exporting and importing customer lists, vehicle histories, and active inventory from most major legacy SMS platforms.
Expect a transition period: While Siblignk Ops CRM is designed for modern usability, standardizing your team on a new workflow typically requires a 2–4 week adjustment period. We provide dedicated training sessions during this time.
To ensure a smooth transition, we carefully schedule Ops CRM rollouts. Speak with sales about timeline availability.
Ready to Transform Your Front Desk?
Stop losing high-value repair tickets to missed calls. Book a call and see how Siblingk works for your shop.